Shipping Policy
Overview
This Shipping Policy describes how we manage the processing and delivery of physical goods. Our priority is timely, secure delivery and clear communication throughout the process.
Order Processing
Orders are typically prepared during normal business hours once payment is verified. High demand or holidays may cause slight delays. If significant delays arise, we will inform customers promptly.
Shipping Methods
We work with trusted couriers and postal services that offer dependable delivery and tracking. Available shipping methods depend on your location.
Estimated Delivery Time
Delivery times vary by destination. Domestic orders usually arrive in 5–14 business days, while international shipments may take 10–21 business days.
Shipping Restrictions
Some regions may have import limitations or delivery constraints. Customers are responsible for ensuring provided addresses are correct and deliverable.
Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us immediately. We will work with the courier to determine the best resolution, which may include replacement or refund.
Customs and Import Duties
International deliveries may incur customs duties or taxes determined by local authorities. These costs are the recipient’s responsibility.
Delivery Confirmation
Once a carrier confirms delivery to the provided address, responsibility for the item transfers to the recipient.
Policy Updates
We may revise this Shipping Policy periodically. Updates will be posted on this page.